Privacy Policy
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Privacy Policy
Effective Date: [Insert Date]
Welcome to Arabiya Academy (“we,” “our,” “us”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, register for courses, make payments, or otherwise interact with our online learning platform.
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect different types of information to provide and improve our services for you.
a. Personal Identification Information
When you register or interact with our platform, we may collect:
Full name
Email address
Phone number
Address or billing address
Username and encrypted password
b. Payment Information
When you make purchases through our website, we collect:
Payment method and billing details
Transaction ID, payment status, and order history
We do not store your credit/debit card or UPI details. Payments are processed securely through trusted third-party payment gateways such as Razorpay, Instamojo, and Stripe.
c. Technical and Usage Data
We automatically collect:
IP address and geolocation
Browser type and version
Device type and operating system
Date/time of visits, pages viewed, and site interactions
Course progress, quiz results, and time spent on lessons (via Tutor LMS)
d. Cookies and Tracking Technologies
We use cookies to:
Maintain login sessions
Personalize your learning experience
Analyze website traffic and usage
Improve marketing and performance
You can manage or disable cookies through your browser settings, but some features may not function properly without them.
2. How We Use Your Information
We use the information we collect for the following purposes:
To create and manage your user account
To process orders and payments
To provide access to online courses and learning materials
To communicate updates, certificates, and offers
To respond to support queries and feedback
To analyze performance and improve user experience
To send newsletters or promotional messages (if you’ve opted in)
To comply with legal and financial requirements
3. Payment Processing and Security
We use WooCommerce for e-commerce management and integrate with secure payment gateways:
Razorpay
Instamojo
Stripe
All payment gateways comply with PCI-DSS (Payment Card Industry Data Security Standard) to ensure secure handling of payment information.
We do not store any sensitive payment information such as credit/debit card numbers, CVV codes, or UPI details on our servers.
You can review the privacy policies of our payment partners:
4. Data Sharing and Disclosure
We respect your privacy and will never sell your personal information.
However, we may share data in the following cases:
With service providers (such as hosting, email, or LMS software) to facilitate operations
With payment processors for secure transaction processing
With analytics and marketing tools (like Google Analytics or Facebook Pixel) to improve our services
To comply with legal obligations or respond to lawful requests by public authorities
All third-party service providers are required to keep your data secure and use it only for the intended purposes.
5. Data Retention
We retain personal information only as long as necessary:
User account data: until you delete your account
Payment and transaction data: as required by tax or accounting laws
Learning data (course progress, certificates): until you request deletion
You may request account or data deletion at any time by contacting us.
6. Your Rights
Depending on your location, you may have the following rights:
Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request erasure of your personal data
Restriction: Request limitation of data processing
Withdraw Consent: Opt-out of promotional emails or newsletters at any time
To exercise any of these rights, contact us at [Insert Email Address].
7. Data Security
We take appropriate technical and organizational measures to protect your data, including:
SSL encryption across our website
Secure servers and firewalls
Limited access to personal data by authorized personnel only
Regular software and plugin updates
Encrypted password storage
While we take all necessary precautions, please note that no online data transmission is 100% secure, and we cannot guarantee absolute security.
8. Cookies Policy
Cookies are small files placed on your device to improve website performance.
We use:
Essential cookies for login and security
Performance cookies for analytics
Functional cookies for personalization
Marketing cookies for advertising and remarketing
You can accept or reject cookies when visiting our site. For details, see our separate Cookie Policy [if you have one].
9. Third-Party Services
We use third-party tools to enhance your learning experience:
Tutor LMS – course and student management
WooCommerce – store and checkout functions
Razorpay, Instamojo, Stripe – payment gateways
Google Analytics, Meta Pixel – analytics and marketing tools
Mailchimp or other email services – newsletters and communication
Each service operates under its own privacy policy. We ensure they comply with relevant data protection standards.
10. Children’s Privacy
Our services are intended for individuals aged 16 and above.
If you are under 16, you may use our services only with parental or guardian consent.
We do not knowingly collect personal data from children. If we learn that a child’s data has been collected without consent, we will delete it immediately.
11. International Data Transfers
If you access our website from outside India, please note that your information may be transferred to and processed in India or other countries.
We ensure appropriate data protection standards consistent with applicable privacy laws (including GDPR, where applicable).
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make significant changes, we will:
Post the updated version on this page, and
Update the “Effective Date” at the top.
You are advised to review this page periodically for any updates.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Arabiya Academy
Email: [Insert Email Address]
Address: [Insert Company Address]
Phone: [Optional]